Shipping policy

1 - General information

The times indicated on the Site are average times and correspond to the processing and shipping times. The products are delivered by La Poste or another carrier to the delivery address indicated by the customer when ordering. When the customer orders several products at the same time and they have different shipping times, the shipping time of the order is based on the longest time. Di Giorgio reserves the right to split the shipment. Di Giorgio reserves the right to split the shipments, but will only charge the shipping and handling costs for one shipment. Di Giorgio shall not be held responsible for the consequences of late delivery. Any order not shipped within 30 days of the order will be cancelled unless otherwise stated in the sales offer.

2 - Delivery times

The delivery times of the products vary according to the availability of the products. The delivery time of the products varies between 5 days and 3 weeks. Di Giorgio will inform the customer as soon as possible if the deadline is not met. If the delivery time is exceeded, no cancellation of the order, reduction of the price paid by the customer, or payment of damages can be made, as long as the customer receives the product within 30 working days after the order has been confirmed. In case of unavailability of the goods within the 30 days, Di Giorgio will refund the customer after informing him/her.